Support

Reach a human, usually within one business day.

Contact

Email support@getgamedaydj.com. Tell us what device you're on (iPhone model + iOS version), what you were doing, and what happened. Screenshots help.

Frequently asked

Does GameDay DJ require Apple Music?

For full songs during a game, yes — GameDay DJ plays walk-up songs through your Apple Music subscription. You can still preview songs and use AI announcer intros without a subscription.

Will it work offline at the field?

Yes. Once you tap "Lock In" before the game, the entire roster's intros and song cues are pre-warmed and playable in airplane mode for a full game.

Can multiple coaches edit the same roster?

Yes. Create a Coach Account from the Account screen, then open Team Editors from any team to invite another coach by email. They sign in on their device and the team appears.

How do I scan a lineup card?

From the roster screen, tap Scan and snap a clear photo of the card. On-device OCR runs first; if the card is hard to read, we fall back to a cloud OCR service. Review the parsed roster before saving — you can edit anything.

I deleted the app. Can I get my roster back?

Roster data lives on your phone, not on our servers. Deleting the app erases it. We're working on optional iCloud sync for a future release.

How do I delete my Coach Account?

Email support@getgamedaydj.com from the address tied to your account and we'll remove it within 30 days.

Where can I report a bug or request a feature?

Email support@getgamedaydj.com. We read everything.